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Post by martinnguyen on Sept 22, 2021 21:39:41 GMT -5
Good evening everyone, It's great to know this helpful forum. I am a professional chocolatier; and am looking for a grinder for our bean-to-bar production. There is an website www.chocolatemelangeur.com which is selling various types of chocolate grinders. I am really interested in the Electra Pro Grinders in term of capacity and price points. Does anyone has experience with this brand as well as the company? Thank you!
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Post by mark on Sept 23, 2021 21:01:19 GMT -5
I don't have any experience with this brand. I have some Spectra and DCM melangeurs and my first impression looking at their site is that it looks a bit dodgy as we say here in Australia. Those Electra 11 and Santha 11 models look like slightly lower priced rip offs of the Spectra 11 melangeurs that John sells. That Electra Pro 5 kg machine only costs a few hundred dollars less than a made in USA DCM 20.
Key question for me when investing in equipment is always how does their customer support look like. If something breaks, I need the ability to get parts for it quickly. Both Spectra and DCM have provided excellent support to me and any issues have been resolved quickly and professionally. If you decide to order from these guys make sure you're confident they'll provide you with an adequate level of support for your circumstances.
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Post by martinnguyen on Sept 23, 2021 21:57:39 GMT -5
I don't have any experience with this brand. I have some Spectra and DCM melangeurs and my first impression looking at their site is that it looks a bit dodgy as we say here in Australia. Those Electra 11 and Santha 11 models look like slightly lower priced rip offs of the Spectra 11 melangeurs that John sells. That Electra Pro 5 kg machine only costs a few hundred dollars less than a made in USA DCM 20. Key question for me when investing in equipment is always how does their customer support look like. If something breaks, I need the ability to get parts for it quickly. Both Spectra and DCM have provided excellent support to me and any issues have been resolved quickly and professionally. If you decide to order from these guys make sure you're confident they'll provide you with an adequate level of support for your circumstances. Thanks Marks, I'll take it into consideration.
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