pcm
Novice
Posts: 75
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Post by pcm on Dec 16, 2010 16:08:38 GMT -5
I have been observing certain Yelp.com comments about the little toy store my wife works at and realize how much I hate that site. People can really screw up a small business with one well written complaint. Even if it is something out of context or unusual.
That being said, somehow we lost one of the two bolts on our Spectra, so I contacted Santhausa. Mr Neel was who I spoke to and I have to say that he was so helpful and so cool! He is sending me a replacement free of charge! Love that!!!!
Also, when I froze up my Spectra a few months ago, they suggested several ways to deal with it and it worked. I just went to a place in town here and replaced the belt for 6 bucks. They probably could have squeezed some money out of me but instead told me what to do.
Yeah Santha!!!
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Post by vxaktor on Dec 17, 2010 16:34:53 GMT -5
Would you mind sharing that place in town.
Thanks, Robert SW Portland
PS I finally have a separate room for roasting and winnowing
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